Last modified on:
What if the amount I receive is different from what I expected?
If the amount received from a prize redemption differs from what you expected, check your redemption confirmation and your bank or payment provider’s transaction record.
Do not assume that a difference is a McLuck processing fee. If the reason is unclear, contact McLuck Customer Support with your redemption reference and transaction details and ask Support to confirm the amount McLuck processed.
Official information
Payment and redemption requirements may change. Check the current Terms of Service and Sweepstakes Rules for the rules that apply to your account and prize redemption.
Learn more
Still need help?
Contact McLuck Support for help with your account.